Privacy Policy

Your privacy is important to us. Learn how we protect your personal information

Last updated:

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, address, phone number, email)
  • Payment information (credit card details, billing address)
  • Service usage data and preferences
  • Account credentials and security information
  • Customer service communications

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process payments and send billing statements
  • Communicate with you about your account and services
  • Send promotional offers and service updates
  • Respond to customer service requests
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in our operations
  • When required by law or legal process
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies for personalized advertising
  • Preference cookies to remember your settings

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

DirectForTV Privacy Team

1210 Beeghley Street, Tolar, Texas, United States

Phone: (465) 761-7884

Email: privacy@directfortv.com