Terms & Conditions

Please read our terms and conditions carefully before using our services

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1. Acceptance of Terms

By accessing and using DirectForTV services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

DirectForTV provides television, internet, streaming, satellite, and wireless services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

  • Service availability may vary by location
  • Equipment requirements may apply
  • Professional installation may be required
  • Service speeds and features are subject to network conditions

3. Billing and Payment

All services are billed monthly in advance. Payment is due on the date specified on your bill. We accept major credit cards, debit cards, and electronic bank transfers.

  • Late fees may apply for overdue payments
  • Service may be suspended for non-payment
  • All prices are subject to change with 30 days notice
  • Taxes and fees are additional

4. Cancellation and Refunds

You may cancel your service at any time by contacting customer service. Cancellation requests must be made at least 30 days before your next billing cycle.

  • 30-day money-back guarantee applies to new customers
  • Early termination fees may apply to certain plans
  • Equipment must be returned in good condition
  • Refunds are processed within 5-10 business days

5. Equipment and Installation

Equipment provided by DirectForTV remains our property. You are responsible for maintaining the equipment in good condition and returning it upon service cancellation.

  • Professional installation is included with most plans
  • Equipment damage fees may apply
  • You must allow access for installation and maintenance
  • Equipment upgrades may be available

6. Service Limitations

While we strive to provide reliable service, we cannot guarantee uninterrupted or error-free service. Service may be affected by factors beyond our control.

  • Network maintenance may cause temporary interruptions
  • Weather conditions may affect satellite service
  • Actual speeds may vary from advertised speeds
  • Data usage may be subject to fair use policies

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.

8. Limitation of Liability

DirectForTV shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services. Our total liability shall not exceed the amount you paid for services in the 12 months preceding the claim.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the new terms.

10. Contact Information

If you have questions about these Terms & Conditions, please contact us at:

DirectForTV

1210 Beeghley Street, Tolar, Texas, United States

Phone: (465) 761-7884

Email: info@directfortv.com